1. Where are you guys based?
We are based in Fourways, Johannesburg, however we are predominantly an online store.
2. Can I view and try on the kit?
Yes. If you live close to Fourways, then we can arrange for you to view and try on the kit. Please contact firstname.lastname@example.org for more info regarding this.
3. Do your prices include VAT
Yes, all our prices include VAT.
4. What shipping methods do you use and how much does it cost?
Please click here to see all the information you need regarding shipping and costs.
5. Are there any other fees involved apart from shipping?
No. Shipping fees will be the only fee that we may add as an extra fee to your final purchase, however majority of orders qualify for free shipping.
6. I'm new to online shopping, how can I be sure I will receive my order?
Good question! One which previous customers have answered. Please see our customer reviews over the past few years for piece of mind that we hold your best interest at heart and will go the extra mile to make sure you get what your ordered:
7. What if the item doesn't fit or I don't like it?
Then we do our best to find you an item that does fit or that you are happy with at our own expense. Failing to do so, we will offer a full refund including any shipping fees charged to you. More information on our Return and Refund Policy can be found by clicking here.